Attend PCA Orientation

To work in the PCA program you are required to complete a paid 3-hour new hire orientation within nine (9) months from the date of the Initial Notice of New Hire Orientation. 

There are two options: 

  • Your PCA can attend a group orientation session by calling Home Training Benefit at 877-409-8283 to find a training class near you.
  • During the first three months of the PCA’s employment, you can choose the consumer taught option by going to
  • https://pcaworkforcecouncil.training.ehs.state.ma.us where you can register and complete this orientation online.

    Please note: A surrogate is not able to provide the orientation to a PCA on behalf of the consumer, unless the surrogate is the parent of a minor child who is the consumer.

 You can request a copy of the Initial Notice of New Hire Orientation by using our Contact Us Form